Organizational Performance Programs

Our organizational performance programs help further build your business:

Business Re-Engineering / Work Redesign Description:

• A consulting technique to improve performance by examining a work process to determine opportunities and where/why major breakdowns occur.

• Process mapping is a first step in illustrating how a process currently works. From this, an improved process is designed by creating solutions to the identified problems. A problem in a process is detected when a gap appears between desired and actual performance.

• The end result is a "re-engineered workflow" that is simpler, more effective, and quicker.
Competency and Performance Analysis
(Competency Model Development)Description:

• Ensuring productivity and results requires a systematic approach to developing a detailed description of the tasks involved in a specific job, determining the relationship of a given job to other jobs, and identifying the competencies, knowledge, skills, experience, and outputs necessary for an employee to perform the job successfully.

• GPS Competency and Performance Analysis Consulting Services provides an accelerated, proven and effective system.
Customer Retention & SatisfactionDescription:

• The GPS Customer Retention System provides a structured framework necessary for installing a proactive customer retention program focusing on your organization's most profitable and high-potential customers.
Focused Facilitation ServicesDescription:

• GPS provides your meetings with an experienced GPS consultant in the role of facilitator that will work with you and your staff to obtain desired results.

• Despite the best intentions and efforts, meeting results can sometimes be disappointing. Emotions, subjective opinions, preconceived judgments, diverse personalities, or the sheer number of participants can limit synergy and creativity.

• A variety of effective facilitative tools/techniques, brainstorming, consultative input, prework analysis, and other supporting GPS services may be included.
Learning/Training Function AuditDescription:

• To provide a quick, yet comprehensive assessment of an organization's Training and Development / Learning and Education function as benchmarked against critical success factors based on industry standards as well as the organization's expectations.

• This process involves:
  ~Input from training "customers" (course participants and sponsoring management)
  ~Vendors/supplier reviewed
  ~Course curriculum is assessed against the organization's mission/vision/value statement and/or competencies/needs
  ~Training sites and administrative processes are reviewed
Organizational AnalysisDescription:

• This analysis by the employees provides an overall, yet specific assessment of an organization's health as measured against critical success factors.

• A confidential process whereby respondents complete a written survey that is analyzed and the results presented for consideration and action.
Performance Management System DevelopmentDescription:

• Beyond periodic (annual, bi-annual, etc.) formal performance reviews, a comprehensive Performance Management System is essential to successful goal achievement within any organization.

• A company's current system is analyzed with recommendations for improvement.

• The new system is aligned with the values and emphasis placed on the organization's key result areas.

• Competency application is clearly integrated at the Core and/or Leaders levels.

Every organization faces difficulties but how they deal with them and their staff is the key to success.
GPS has 20 years of experience turning challenges into success.

Celebrating over 20 Years of Serving Clients

Gilman Performance Systems, Inc.

Increasing Individual, Team and Organizational Performance

800-965-0501

Organizational Performance Programs

Celebrating over 20 Years of Serving Clients