Survey Processing ♦ 360 Assessments

When David Gilman started Gilman Performance Systems in 1986, our very first training program was a management training program with a 360° feedback survey instrument----even before the term 360° was used and before the internet!

We believe in feedback surveys and that is where we derived our name from: Gilman Performance Systems. The “performance systems” was from feedback surveys and pre/post program reinforcement, therefore our training was not just an event but also a development process.

During the pre-internet years, GPS provided Feedback Surveys to well over 2500 participants for firms such as Rockwell, American Cyanamid, Millipore, Becton Dickinson and GE.

Yes, it was paper-based, mailed or faxed to us and our team would enter it by hand—over 10,000!  Now with the internet everyone does surveys, but for us we have a special view and care.  It is our foundation, our roots, our namesake.

We have developed, consulted on and processed over 100 different versions of surveys for our clients. Additionally, other consultants have used our survey services to meet the needs of their clients.

• Fast, Efficient Turnaround.
  Even same day for last minute participants.



• Customized Report Designs are created for your specific needs.



• Survey Topic Selection.
  Use our library of over 300 topics and over 3000 questions.



• Re-Survey your participants.
  Use as a performance improvement tool 6 to 12 months later providing added incentive for behavioral change.



• Integrate Feedback Surveys into GPS, your own internal or other vendor training programs.



• Web-Based Input.
  Participants use the GPS password protected web-site to complete survey information. We collect and process the data into reports.



• Status Updates On-line.
  Clients can see "real-time" status of surveys completed. We follow up to ensure surveys are completed accurately and on-time.

Feedback Survey results can also be used as a stand alone 360° tool to strengthen development, talent management or performance appraisal or selection. It can be function based, organization-wide, or with select individuals. Individual tele-coaching is available.

GPS surveys use ratings of "key actions" and "behaviors" divided into specific competencies or topics.  The surveys use performance indicators such as Effectiveness, Frequency, and/or Importance.  Our Management Effectiveness Survey topics include: Communicating, Setting Objectives, Delegating, Providing Feedback, and Coaching.